FAQs

GENERAL INFORMATION

Are you really the most popular ticketing software in the world?

How much do I need to know about computers and all those operating system commands?

How big are your customers’ houses?

What are the biggest problems your customers have? (Yes, this is a question you should ask).

How do I make money for our organization?

WINTIX

Why should I upgrade to Wintix v5?

What are Domains and how are they used?

How do I back up on Wintix v5?

Is there a guarantee that Wintix will work for me?

Can I combine multiple box offices?

Can I get a copy of the installer if I need one?

What are my support options for Wintix?

How do I upload my Wintix v3/v4 full back up to Center Stage Software's FTP site for conversion to Wintix v5?

WEBTIX

Common questions about Webtix/credit card processing and fees

Who uses Webtix Rental?

How do I add shows to Webtix?

How do receipts work for online sales through Webtix?

Do I have options about customizing Webtix receipts?

CREDIT CARD PROCEDURES

What do I need to know about processing credit cards?

How do I set up Authorize.net in Wintix?

PCI compliance statement

PRINTERS

Will Wintix v5 remember my printer settings?